Last updated: 01/01/2026

Welcome to LankaAd.lk! Here are answers to the most common questions about posting ads, account management, safety, and more.

1. What is LankaAd.lk?

LankaAd.lk is a free classified ads platform in Sri Lanka where users can buy, sell, rent, and advertise products and services across multiple categories.

2. Is LankaAd.lk free to use?

Yes! LankaAd.lk offers free ad posting for most categories. We may also offer paid upgrades like Featured Ads, Top Listings, and Premium Packages.

3. How do I create an account?

To create an account:

1. Go to the Register page.

2. Enter your email/phone and create a password.

3. Verify your account (if required).

4. Start posting ads.

4. How do I post an ad?

To post an ad:

1. Log in to your account.

2. Click Post Ad.

3. Select a category and subcategory.

4. Add title, description, price, location, and images.

5. Submit your ad.

5. How do I edit or delete my ad?

1. Log in to your account.

2. Go to My Ads.

3. Select the ad you want to edit or delete.

4. Click Edit or Delete.

6. Why was my ad removed or rejected?

Your ad may be removed or rejected if:

• It violates our Terms & Conditions

• Contains prohibited items

• Has misleading information

• Uses copyrighted images

• Is posted in the wrong category

7. How do I contact a seller or buyer?

You can contact a seller/buyer by:

• Using the Contact button on the ad page

• Sending a message through the platform (if enabled)

• Calling the number listed in the ad

8. How do I reset my password?

To reset your password:

1. Go to the Forgot Password page.

2. Enter your registered email or phone.

3. Follow the instructions sent to you.

9. Is my personal information safe?

Yes. We protect your information through secure storage and encryption. For details, read our Privacy Policy.

10. How do I report a scam or suspicious ad?

If you suspect a scam:

• Report the ad using the Report button

• Email us at [Insert Support Email]

• Provide the ad link, screenshots, and details

11. Can I post ads for business or services?

Yes. LankaAd.lk supports business and service ads. You can also upgrade to featured or premium listings for more visibility.

12. Do you offer paid ad packages?

Yes. We may offer paid ad upgrades such as:

• Featured Ads

• Top Listings

• Premium Packages
  For pricing, visit the Pricing page.

13. Can I post multiple ads?

Yes, you can post multiple ads as long as they follow our guidelines and policies.

14. How can I delete my account?

To delete your account:

1. Go to Account Settings

2. Select Delete Account

3. Confirm your decision
   Note: Deleting your account may remove all your ads and data.

15. How do I change my email or phone number?

You can update your contact information in Account Settings. Some changes may require verification.

16. What categories can I post ads in?

LankaAd.lk supports multiple categories such as:

• Real Estate

• Vehicles

• Services

• Jobs

• Fashion & Beauty

• Home & Garden

• Education & Training

• Business & Industry

• Food & Agriculture

• Animals & Pets

• Hobby & Sports

• And more

17. Do you have a mobile app?

Currently, LankaAd.lk is available as a website. We may release a mobile app in the future.

18. Can I post ads in multiple cities?

Yes, you can post ads in any city or district across Sri Lanka.

19. What if I forgot my username?

If you forget your username, use your registered email or phone to log in or reset your account details.

20. How can I get more views on my ad?

To increase views:

• Add clear images

• Write a detailed description

• Use the correct category and location

• Use keywords in the title

• Upgrade to Featured or Premium ads

Still have questions?

If you need further help, contact us:

📧 support@lankaad.lk