Anti-Scam & Safety Guidelines

Last updated: 01/01/2026

At LankaAd.lk, your safety is our top priority. While we strive to provide a trusted platform for buying and selling, scams can still occur. This page explains how to identify scams, avoid fraud, and stay safe while using LankaAd.lk.

1. Your Safety is Important

LankaAd.lk is a marketplace where buyers and sellers connect. We do our best to monitor listings, but we cannot guarantee the authenticity of every ad.
Always verify the details before making any payment or sharing personal information.

2. Common Scams to Watch Out For

Here are the most common scams reported on classified platforms:

a) Advance Payment Scam

Scammers ask for money before delivering the item or service.

b) Fake Bank Deposit Proof

Scammers send fake bank transfer screenshots as proof of payment.

c) Overpayment Scam

Buyer sends an overpayment and asks you to refund the difference, then cancels the payment later.

d) Fake Delivery or Courier Scam

Scammers claim the item is shipped and request payment for delivery fees.

e) Identity Theft

Scammers ask for your personal information or documents.

f) Duplicate / Counterfeit Items

Fake products sold as genuine brands.

3. How to Identify a Scam

Be cautious if the buyer/seller:

• Offers an unusually low price

• Pushes for quick payment

• Refuses to meet in person

• Uses poor English or vague details

• Avoids using official channels or messaging

• Asks for personal documents or bank details

• Sends suspicious links or asks you to click unknown URLs

4. Safe Buying Tips

When buying on LankaAd.lk:

✔ Meet in a public place
✔ Inspect the item before payment
✔ Avoid advance payments
✔ Use cash on delivery when possible
✔ Verify seller’s profile and ratings
✔ Confirm product authenticity
✔ Don’t share OTP or bank PIN

5. Safe Selling Tips

When selling on LankaAd.lk:

✔ Confirm buyer identity
✔ Avoid sharing personal documents
✔ Ask for cash payment or verified bank transfer
✔ Beware of fake payment screenshots
✔ Use secure payment methods
✔ Ship only after confirmed payment
✔ Keep communication within LankaAd.lk

6. Payments & Bank Transfers

Always follow these guidelines:

• Verify the payment directly with your bank

• Do not trust screenshots as proof of payment

• Avoid paying “verification fees” or “processing fees”

7. Avoiding Fake Job Scams

Job scams often ask for:

• Upfront fees

• Personal documents

• Bank account details

• Work-from-home promises with high salary

Always verify company details and avoid sharing sensitive information.

8. Reporting a Scam

If you suspect a scam or fraudulent activity, please report it immediately.

📧 Email: support@lankaad.lk

When reporting, include:

• Ad link or ID

• User name

• Screenshots

• Details of the conversation

9. What LankaAd.lk Does

We may:

• Remove suspicious ads

• Suspend or ban fraudulent users

• Investigate reports

• Share safety alerts on the platform

However, LankaAd.lk is not responsible for any scam-related losses or damages between users.

10. Disclaimer

LankaAd.lk is a listing platform only. All transactions are between users. We do not guarantee the authenticity of listings or users.

11. Stay Safe Checklist

✔ Verify before paying
✔ Meet in public places
✔ Avoid sharing personal data
✔ Confirm payment with bank
✔ Report suspicious activity

Contact Us

If you need help or want to report a scam:

📧 Email: support@lankaad.lk